Privacy Policy

Last Updated: January 1, 2026

Introduction

ACTIVE MEDICAL INC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or conduct business with us.

We operate as a wholesale distributor of medical, dental, and hospital equipment and supplies. This policy applies to healthcare facilities, professionals, and other business contacts who interact with our services.

Information We Collect

Personal Information

When you submit a quote request, contact form, or communicate with us, we may collect:

  • Full name and professional title
  • Email address
  • Phone number
  • Company or facility name and address
  • Facility type (hospital, clinic, dental office, etc.)
  • Equipment or supply requirements
  • Any other information you provide to us

Website Usage Data

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device and operating system information
  • Cookie and similar technology data

How We Use Your Information

We use the information we collect for the following purposes:

  • Process and respond to quote requests and inquiries
  • Communicate with you about products, orders, and services
  • Fulfill orders and provide customer support
  • Improve our website and services
  • Maintain business records
  • Comply with legal obligations
  • Send relevant business communications (with your consent)

Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our business:

  • Form processing services (e.g., FormSubmit for contact forms)
  • Website hosting providers
  • Analytics services
  • Shipping and logistics partners

These providers are bound by confidentiality obligations and are prohibited from using your information for any other purpose.

Business Partners

As a wholesale distributor, we may share necessary information with:

  • Equipment manufacturers and suppliers
  • Logistics and delivery companies
  • Payment processors

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Maintain business records as required by law
  • Respond to inquiries and provide ongoing services

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Objection: Object to certain processing of your information
  • Portability: Request transfer of your data in a portable format

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

We will respond to your request within 30 days.

Cookies

We use cookies and similar technologies to enhance your experience on our website. For detailed information about cookies, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

Children's Privacy

Our services are directed to healthcare facilities and professionals. We do not knowingly collect personal information from children under 18 years of age.

International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to and processed in the United States. By using our website, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

ACTIVE MEDICAL INC
2200 Hummingbird Ln
Harrisburg, PA 17112
United States
Email: info@active-medical-inc.com
Phone: +1 (937) 459-9408